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Privacy Policy

Last updated: March 18, 2026

Overview

SaintAugustineHotels.com ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you visit our site, how we use it, and your rights regarding that information.

By using this website you agree to the collection and use of information described in this policy. We keep it plain English — no legalese where plain language will do.

What We Collect

Information you give us directly: If you subscribe to our email newsletter, we collect your email address. We don't require an account to use the site and we don't collect your name, phone number, or payment details at any point — hotel bookings are completed on third-party platforms (Booking.com, Expedia) which have their own privacy policies.

Information collected automatically: When you visit the site, standard analytics tools collect data including your IP address, browser type, pages visited, time spent on the site, and referring URL. This is used in aggregate to understand how people use the site and improve it — it is never sold or shared with third parties for advertising purposes.

Cookies: We use cookies to enable core site functionality and to collect anonymous analytics. See our Cookie Policy for full details on what cookies are set and how to manage them.

How We Use Your Information

  • To send our email newsletter if you have subscribed (you can unsubscribe at any time)
  • To understand how the site is used and improve content and functionality
  • To monitor site performance and diagnose technical issues
  • To comply with applicable laws and regulations

We do not sell your personal information. We do not share your personal information with third parties for marketing purposes.

Third-Party Services

Our site uses the following third-party services which may collect data in accordance with their own privacy policies:

When you click a hotel booking link, you leave our site and are subject to the privacy policy of the booking platform you land on.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, and request deletion of your information. If you subscribed to our newsletter, you can unsubscribe at any time using the link in any email we send you.

To exercise any of these rights, contact us at [email protected].

Data Retention

We retain email addresses on our newsletter list until you unsubscribe. Anonymous analytics data is retained for up to 26 months before being deleted.

Security

We implement reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Children's Privacy

This site is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have questions about this privacy policy or how we handle your information, contact us at [email protected].